We make certain to pack fragile items very securely in bubble wrap and blankets so they do not break or scratch during the long transport. If you have any issues or problems with what we offer you, you could always call in and ask to speak to a manager which will definitely return your call within the same day. Our aim is to support you and be sure that you are satisfied, we thrive from it. So if there is anything we could guide you with we will most definitely help.